Aaron Nangle gives hints regarding your selection of providers.

Selecting Providers

When selecting a provider, it’s a good idea to interview providers.  You can do interviews face to face or on the phone.  Below is a list of sample interview questions. Think about what is important to you, and write some of your own questions.  When you call providers, take note to see how quickly they return your call.  You want a provider who can take the time to work with you.  There are many good providers out there, take the time to find a provider who will treat you well.

Interview Questions

1. What types of insurance do you take?  Are you approved to receive payment from Medicaid, Medicaid Waiver, etc.

2. If I choose your company, who will be providing the services for me?

3. Will you work nights and/or weekends?

4. I need waiver services on (ex. Monday nights from 4pm-8pm) can you do that?

5. What special skills do you have? (ex. sign language, teaching skills, behavior training, a second language)

6. Are you comfortable working with someone who __________ ? (ex. has behavior problems, is a child, needs total care, doesn’t speak English)

7. How do you handle ___________ ? (ex. Temper tantrums,)

8. Do you have a back up provider for days you are not able to show up?

9. What types of activities are you willing to help me with? (ex. take me bowling, play football with me, go swimming, take me to look for a job)

10. What appeals to you about working with people who have disabilities?

11. What are your hobbies?  What will you talk to me about?

12. How long have you been a provider?

13. How big is your company?

14. Why should I choose you over another provider?

15. What areas are you willing to work in? I live in (your town), will you travel there?



Keeping You Informed -Disability Awareness

(727) 841-8943


With Bryan Vaughan

Acting Director of APD

(Agency For Persons With Disabilities)

Watch the Video to hear the answers to these questions and more.


1.  With cost plans frozen what happens when somebody desperately require additional supports?

2.  Can you explain Ibudget and when will that roll out?

3.  Can you explain the new paperless system, APD connects, and when will that roll out?

4.  Why does it take anywhere from 6 months to a year or more to get a provider number?

5.  Can providers take trainings online rather than traveling to district?

6.  Can any or all providers can use checklists in lue of writing notes for their documentation?

7.  APD asked people for possible ways to cut the budget.  Which suggestions will you use?

8.  What is being done to address the waiting list?

9.  Is there a priority checklist for getting on the waiver faster?

10.  What about managed care?  Do you think APD will go to managed care?

Disability Expo 2011


Saturday, July 30th 2011


At The Miami-Dade County Fair Expo Center,

In The Grand Ballroom (Free Event & Free Parking)

10901 SW 24 St Miami, FL 33165



This is an opportunity for people who have disabilities and their families to meet providers, to learn about community resources, and to speak with staff from The Agency For Persons With Disabilities. (read more)


If you are a provider and need a table at this important event, call (727) 841-8943, and ask for Aaron Nangle.

(727) 841-8943



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